Tickets
Box Office
The Royal Oak Music Theatre Office is open Wednesday thru Saturday, Noon to 6pm. On event days, the box office will be open a minimum of 2 hours before doors, and stay open at least 1 hour after doors.
*Box office hours are subject to change to accommodate special circumstances and early shows.
Purchase tickets via phone
1-888-9-AXS-TIX (1-888-929-7849)
Call Center Hours
Monday-Sunday: 6am-8pm
Purchase tickets online
Please note: AXS is the only authorized seller of tickets for AEG Presents events at Royal Oak Music Theatre. Websites such as StubHub, VividSeats, TicketsonSale, etc. are resale marketplaces which rely on a seller to transfer tickets. Our box office has limited abilities to assist with ticket issues from resale websites. In the event of a problem with the ticket or the order, while we will make every effort to accommodate our patrons, the original AXS purchaser is the only person for whom we can release or reprint the tickets.
PURCHASE ADVANCE TICKETS IN PERSON
Royal Oak Music Theatre Box Office: Tuesday – Friday, 12PM-6PM. Cash & credit card accepted.
Masonic Temple Box Office: Tuesday – Friday, 12PM-6PM. Credit card only.
On event days, the box office will open two hours before the door time and will stay open at least one hour after doors. Box office hours are subject to change due to holidays, early shows, and special circumstances.
Will Call
For paid Will Call – The name on the order (the one shown on the receipt) is the person who must be physically present to pick-up the tickets. You must have picture ID, and may need the credit card or the confirmation number as well. If you purchased the tickets for someone else to use – the name on the order must be changed in advance of doors. Even if the last name is the same – we will not release tickets to anyone other than the person listed on the receipt of the order.
Winners of radio station or other promotional tickets must have picture ID in the name of the order. The box office cannot make any changes to names on these tickets. Any requests for name changes to winners must be done through the radio station or organization where the tickets were won.
